FREQUENTLY ASKED QUESTIONS
Ready to Ship Smarter with Navlogs?
Whether you’re a business or an individual, Navlogs has your logistics covered from freight and warehousing to global delivery and customs clearance. Get real-time tracking, custom solutions, and seamless service, all in one place.
Navlogs is a complete logistics solution provider that provides freight, warehousing, and end-to-end supply chain solutions.
Navlogs is based in India and has operations domestically as well as internationally.
Yes, Navlogs caters to SMEs, large corporations, as well as individuals with customized logistics solutions.
Yes, Navlogs is in conformity with international logistics standards and industry certifications
Navlogs has established more than a decade of trust and effectiveness in supply chain management and logistics.
Navlogs provides air freight, ocean freight, road transportation, and express delivery.
Yes, Navlogs accommodates specialized cargo services such as temperature-sensitive cargo.
Yes, Navlogs is pan-India with global access for some of its services.
Yes, Navlogs develops personalized logistics plans according to your business requirements.
Yes, Navlogs offers warehousing and inventory solutions in various locations.
You can place an order on our website, through customer care, or directly through our logistics team.
Navlogs accepts net banking, credit/debit cards, corporate billing, and UPI.
Navlogs sends automated, GST-compliant invoices for all services.
Cancellations/modifications are possible depending on the stage of the order; reach out to Navlogs support immediately.
Navlogs accommodate all order volumes—from solo packages to truckload freight.
You’ll typically need a commercial invoice, packing list, and shipping label; some shipments may need export permits.
Yes, our staff will manage paperwork and deal with customs officers to facilitate easy clearance.
Duties and taxes are additional and based on the destination country and value of the item.
Controlled or high-cost items tend to require additional paperwork our staff will inform you if necessary.
Yes, you get real-time tracking updates even if your package is being detained in customs.
Delivery duration differs by service type—Navlogs provides same-day, next-day, and planned deliveries.
Yes, you'll get a live tracking link through SMS/email after your order has been shipped.
Yes, Navlogs operates selected international routes with complete customs clearance assistance.
Navlogs offers real-time information and personal customer assistance to settle delivery problems quickly.
Yes, Navlogs maintains strict hygiene and safety guidelines for all deliveries.
Make the Right Move with Navlogs
Have questions, need a quote, or looking for a custom solution? Navlogs is ready to respond with
focus, clarity, and excellence.